How to Book an appointment

Our service has prepared several solutions for you which will make contact with our specialists easier and get your Psychologist help via the internet. In order to use the possible forms of contact you need to create an account which is totally free for us. After logging in you will have access to the direct contact with an internet Psychologist and you can start your therapy by Skype.

1 Choose a Psychologist

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Look at the psychologists’ profiles and choose the one which corresponds to your needs. In case of any problems you can write to us and we will certainly help you adjust a specialist.

2 Choose a contact form

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E-mail consultation is a form of contact where after logging in on your account and paying for the message you can describe your problem. Remember to describe it as accurately as possible! The Psychologist chosen by you will respond to your message up to a maximum of 4 working days.Skype video call is the most comfortable and the best form of direct contact with the Psychologist. After choosing date and receiving the email confirmation you will get access and instruction for connecting with the Psychologist via skype. The video consultation lasts 50 minutes.

In case of a couple/marriage therapy and the family therapy it is necessary to book two further hours of the same day in such a manner that the meeting would last 2×50 minutes. It is the optimal time of therapeutic work with a couple/family.

3 Book a meeting

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While booking a skype video call choose date and time most optimal for you out of those available in the Psychologist’s schedule.
Remember! In case of a couple/marriage therapy and the family therapy it is necessary to book two further hours of the same day in such manner that the meeting would last 2×50 minutes. It is the optimal time of therapeutic work with a couple/family.

4 Confirm and pay

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Make a payment via the PayU or Paypal system. This system will let you finalize trans action by credit card, fast transfer or a standard payment on account. All the transactions are covered by the secure SSL Certificate.

5 Payment confirmation

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As soon as we get the payment confirmation we will send you the confirmation of the appointment via email and the information about the date will be visible in your user’s panel. You will receive all the necessary data for contacting the Psychologist.
If you have chosen a Skype video call, you have to have an installed Skype program. The instruction is available also under the sent link.

6 Meeting with a Psychologist

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The individual Meeting with a Psychologist lasts 50 minutes. You need to start skype and call the Psychologist at the reserved time of meeting. You will receive the skype login of the chosen specialist via email, it will be also available in your customer’s Panel in the order details.


People who do not have full ability to perform legal actions
are committed to send a necessary statement filled by a legal guardian in order to fully use the services of the Psychological Clinic Psychologistonline-24.co.uk It should be filled in, signed, scanned and send on the email address of the portal. After receiving such a statement this person will be able to use all the functions of the service.